Frequently Asked Questions

Are you accepting new patients? Yes, we are accepting new patients!  Call any of our clinics to set up an appointment.

How can I get a referral to Sunrise dental services? Sunrise Family  Dental is accepting new patients. Clinic contact information is available here.

What is the best way to get a message to my primary care physician? Please call your clinic. Clinic contact information is available here.

Who can I talk to about my bill? Contact our Billing Department at 970-395-1127.

When do I have to make a co-payment?  Please pay at your visit.  We also have payment plans available.

What if I miss an appointment? We try very hard to accommodate everyone who needs to see a clinician, and so it is very important that you contact us 24 hours in advance if you are unable to keep an appointment so that we can make the time available to someone else who needs it.  If you need an urgent appointment, you may come in as a “walk-in.”

What if I don’t have insurance?  What if I do? Sunrise is not a free clinic. Sunrise Community Health is a Federally Qualified Health Center (FQHC). We serve patients regardless of their ability to pay, and assist patients to determine their eligibility for Medicaid and Medicare; CICP (Colorado Indigent Care Program); CHP+ (Child Health Plan Plus); and private insurance. If you’re not eligible for these insurance plans, our sliding fee scale will help you determine how much you can afford to contribute toward the cost of your care. Payment plans are available.

Do you have doctors who speak Spanish? Other langauges? Yes, many are Spanish-speaking.   We also have providers who speak other languages such as German, Polish, Korean, Urdu, Punjabi, Pashtu.  View Providers and lanugages here.

Are you open on the weekends? What are the hours and phone numbers for the clincs? Our clinics are not open on weekends; however, we do have after hours phone coverage if you call your main clinic number

What are the clinic hours and phone numbers? For all of our clinic hours and locations, please click here.

Where can I get a prescription filled? Sunrise patients can get prescriptions filled for a reduced cost at either of our pharmacies:  Monfort Family Clinic or our Loveland Community Health Center.

What if I can’t afford to have my prescription filled? Patient Advocates/Navigators (PHARMACY ASSISTANCE PROGRAM) are available to assist our patients who need additional help paying for medications.  You should contact them at the Sunrise Monfort Family Clinic or at the Loveland Community Health Center.  The navigators can also assist with other resources that may be available to you for care.

What is the WIC program about? What does the program offer and how do I apply?  WIC is a USDA funded health and nutrition program for Women, Infants, and Children under the age of 5 years.  Contact either  Weld County WIC or Larimer County WIC to learn more (there is no application process)